Google have suspended Element in the Play Store without notifying us; we're reaching out to find out what's going on. Apologies for the inconvenience; in the interim there's f-droid.org/en/packages/im.v… but it's a few versions behind. We'll post updates here.
98
827
420
1,832
We're still awaiting feedback. Meanwhile, if it's urgent and you're comfortable installing unsigned APKs, you can grab the latest build from our CI at buildkite.com/matrix-dot-org… (click on the Artifacts tab to see the APKs).
7
46
3
357
Morning all. We've had contact from Google confirming that the suspension is due to abusive content somewhere on Matrix; we're working with them to explain how Element works and get the situation resolved.
47
119
125
598
We've sent a full explanation of Element and Matrix to the Google Play Store Policy team as of 11:44 UTC and we're waiting for a response. Meanwhile we've published a blog post on the situation which we'll keep updated as it evolves: element.io/blog/element-on-g…
9
83
18
409
Huge apologies to everyone who is impacted by this - we're working as hard as we can on getting the app reinstated asap.
15
7
1
300
Update: we’re still waiting for a response from Google to our explanatory mail sent ~8 hours ago. Thanks all for your patience while we get this sorted...
4
17
4
264
Update: we just got a call from a Google VP who explained the suspension was triggered by a report of extremely abusive content accessible on the matrix.org server. Our trust & safety team had already acted on it, and the app should be reinstated shortly.
19
49
24
278
...and the app is back: play.google.com/store/apps/d…. Huge thanks to everyone for your patience and support on this, and apologies for the inconvenience. Thanks also to Google for being transparent and apologetic once we'd established contact. Now, back to preparing for @FOSDEM!

12:39 AM · Jan 31, 2021

13
115
24
475
Replying to @element_hq @fosdem
Bad move, no free speech on Matrix servers google determines what can be shown and what cannot be, and we know their standards.
2
1
0
9
This Tweet is from an account that no longer exists.
Can you sideload an APK?
1
0
0
1
Replying to @element_hq @fosdem
Yea I was about to say...
0
0
0
2
Replying to @element_hq @fosdem
The inequity is frustrating. To get apps reinstated you need to get a lot of PR. Play Store random takedowns need to stop
0
1
0
4
Replying to @element_hq @fosdem
Great news. Now what’s the status of getting Element back in the iOS App Store in China?
0
0
0
2
Replying to @element_hq @fosdem
Anti-competitive behavior remains plausible. We should still ask @EU_Commission to subpoenas all Google's internal discussions around Element whenever they bring their next case against Google.
1
0
0
5
Replying to @element_hq @fosdem
I wouldn't thank Google at all. They seem to be acknowledging that their process of removing apps from the play store is flawed.
0
0
0
3
Replying to @element_hq @fosdem
I wonder why they don't forward the abuse report to the app owner. Then they could block the app if the owner does not act on it.
0
0
0
2